Microtia Atresia Australia is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. This document outlines the Privacy Policy for the Microtia Atresia Australia website, http://www.microtiaatresia.com.au.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). This governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
Collection of your Personal Information
There are many aspects of the site which can be viewed without providing Personal Information. You may be required to provide us with Personal Information to access some of our services and support features for example, if you subscribe to our newsletter, send us questions through contact forms/e-mail, register for an event or participate in our on-line activities. This may include but not be limited to: name, address, email address, phone number and other information you may provide.
If you want to join our social media communities, we have access to your public profile, which may include your name and photo.
The Microtia Atresia Australia website has links to other websites not controlled or owned by us. We are not responsible for these sites or any consequence of your use of those sites. We recommend that you review the privacy statements of those external websites so that you can understand their privacy practices.
We collect your Personal Information for the primary purpose of providing our services to you and keeping you informed. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or using the unsubscribe link provided in emails.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
In order to protect your Personal Information we may require identification from you before releasing any requested information.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to processing transactions, customer freight shipping and catering for events. Those companies will be permitted to obtain only the personal information they need to deliver the service. Microtia Atresia Australia takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
Changes to this Privacy Policy
Microtia Atresia Australia reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site. Policy updates will be available on our website.
Contacting us
Microtia Atresia Australia welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us at info@microtiaatresia.com.au